Our Return and Refund Policy was last updated July 2023. Thank you for shopping at http://www.thepetsnackery.com. If for any reason you are not completely satisfied with your purchase, please contact us. Due to the nature of our items, all product are not eligible for returns or exchanges at this time.

Refunds and Exchanges

Due to the nature of our items, all product are not eligible for returns or exchanges at this time.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Return and Refund Policy:
“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Pet Snackery.
“Service” refers to the website.
“Goods” refers to the items offered for sale on the service.
“Orders” means a request by you to purchase goods from The Pet Snackery.
“Website” refers to The Pet Snackery, accessible from http://www.thepetsnackery.com.
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights
You are entitled to cancel your order within 1 hour of placing the order by emailing cassi@thepetsnackery.com. After that time, all orders will be final.

Need help?

If you have any questions about our Returns and Refunds Policy, please contact us by visiting this page on our website: http://www.thepetsnackery.com/refund_returns or by sending us an email: cassi@thepetsnackery.com.

We cannot be held responsible for goods damaged or lost in transit.